Strumpsnodden privacy policy

1. General

3on Reklambyrå & Webbyrå AB’s secondary business name Victory Invest, which runs Strumpsnodden under org. no. 556825-0566, postal address: Muskötvägen 23, 18460 Åkersberga (“Strumpsnodden”, “we”, “us”), cares about your personal privacy and always strives to protect your personal data in the best possible way.

It is Strumpsnodden’s goal to comply with all laws and regulations on personal data protection in force at any given time. This policy describes how Strumpsnodden collects, uses, discloses and stores your personal data. By accepting the policy on the Website when making a purchase or submitting information, you consent to the processing of your personal data as described below.

Data controller

Strumpsnodden is the data controller for the processing of your personal data. You can contact our CEO Viktor Grahn for more information or if you wish to have information deleted.

2. When do we process your personal data?

For you to be able to visit our website, shop with us or contact us, we need to collect and process personal data about you.

Strumpsnodden collects and processes personal data about you when you make a purchase on the Website, contact us, visit the Website or otherwise are in contact with us. The information collected from you when you make a purchase is required for you to enter into an agreement with Strumpsnodden and for us to be able to send you offers and information and carry out customer surveys.

If you have a registered customer account or are a contract customer, Strumpsnodden collects the personal data you provide when you register. Strumpsnodden saves the purchases you make through your account. You can update your details at any time under “My account” / “Contract customer”.

For contract customers, a credit check is carried out through a third party if the customer wants to pay by Strumpsnodden invoice.

3. What personal data do we process about you?

If you are a Strumpsnodden customer

The personal data we collect and process about you as a customer making a purchase:

• Name
• Swedish personal identity number or organization number
• Addresses (billing and shipping address)
• Phone number
• Email
• Payment details
• Customer number (contract customers only)
• IP address
• Purchased items

If you have a customer account or are a contract customer

The personal data we collect and process about you as an account holder or contract customer:

• Name
• Organization number for contract customers/business customers
• Addresses (billing and shipping address)
• Phone number
• Email
• Payment details
• Customer number (contract customers only)
• IP address
• Purchased items
• Any optional account details you have registered.

4. Why do we process your data?

If you are a Strumpsnodden customer

We will process the personal data you provide or have provided to us, or that we have collected on the Website through cookies, in order to administer your purchases and fulfill our obligations to you as a customer.

The data may also be used for identification, direct marketing, customer surveys, newsletters and statistical purposes. The data may also be used for email mailings, unless you have objected to this. You can contact us at any time to stop marketing directed at you as a customer.

The data may also be used to analyze purchasing habits in order to improve the Website.

Your personal identity number and payment and credit card numbers are never saved by Strumpsnodden in connection with a purchase; the details are only transferred to the selected payment provider, if the payment provider requires this.

We use personal data to prevent fraud and for risk management.

Personal data is also used to comply with applicable legislation, for example the Swedish Bookkeeping Act.

The data may also serve as a basis for market analysis, follow-up and business development.

If you have a customer account or are a contract customer

In addition to the list above, we process personal data about account holders or contract customers in order to:

• Administer the account
• Let you use the features the account offers through optional details etc.
• Provide special offers

5. Legal grounds for processing your personal data

Strumpsnodden processes your personal data on a number of legal grounds. These are described below.

Among other things, we process your personal data to fulfill our agreement with you as a customer, to complete purchases and to fulfill our obligations to you

We may also have a legal obligation to process your personal data. This applies, for example, to meeting the requirements of the Swedish Bookkeeping Act.

6. How long do we keep your data?

If you have registered a customer account or are a contract customer with Strumpsnodden, your data is kept until you unregister. You can unregister as a customer at any time. If you have not registered a customer account and are not a contract customer, your data is kept for as long as necessary to meet legal requirements or to fulfill Strumpsnodden’s or Strumpsnodden’s partners’ obligations to you, for example to meet delivery or warranty obligations.

In any case, your data is never kept longer than permitted under applicable personal data legislation.

7. Who do we disclose personal data to?

If you apply to pay by invoice or in installments, your data will be disclosed to credit reference and/or finance companies.

We disclose the personal data necessary for ordered items to be delivered to shipping companies and their partners.

For delivery to an installation workshop, we disclose the personal data necessary for contact and receipt of purchased items.

Personal data may also be disclosed to authorities to comply with applicable legal requirements or when they request it.

By accepting the policy on the Website when making a purchase or submitting information, you consent to your personal data possibly being transferred to a country outside the EU/EEA in cases where any of our suppliers or partners are located there.

The information we provide to third parties may only be used for the purposes stated above.

We will not sell your personal data to third parties.

8. Changes to the privacy policy

Strumpsnodden reserves the right to make changes to this Privacy Policy at any time to the extent the changes are necessary to fix disruptions or to meet new legal or technical requirements. All changes to this Privacy Policy will be published on the Website. We will notify customers who have a customer account or are contract customers when changes are made. If you do not accept the changes, you can close your account with us.

9. How do we protect your personal data?

To keep the personal data we process safe, we have taken several security measures. We have implemented security routines to protect your personal data. We also have appropriate firewalls and antivirus software to protect the network and prevent unauthorized access to it.

10. Your rights

Strumpsnodden is responsible for ensuring that your personal data is processed in accordance with applicable legislation.

At your request or on our own initiative, we will correct or complete data found to be incorrect, incomplete or misleading, and anonymize or delete personal data.

You have the right to request access to your personal data

You have the right to request a record extract of the personal data we have stored. Before we release the information, we must verify the customer’s identity. We will provide the record extract within 30 days.

Correction of your personal data

You have the right to have incorrect or incomplete data corrected or changed.

Deletion of your personal data

You have the right to have your personal data deleted if it is no longer necessary for the purpose for which it was collected. There may be legal requirements, for example in bookkeeping and tax legislation, that prevent us from deleting your personal data immediately. In that case we will only keep the information we are legally required to store.

Restriction of processing

You can request restriction of the processing of your data, for example when you believe your data is incorrect. While the accuracy of the data is being investigated, its processing will be restricted.

Your personal data is not processed for direct marketing purposes if you object to such processing. You have the right to withdraw your consent to the processing of personal data at any time. Such withdrawal can be limited to only part of the processing, for example the part concerning direct marketing.

Supervisory authority

You have the right to file any complaints about the processing of your personal data with the Swedish Authority for Privacy Protection (IMY).

11. Cookies

We use cookies on the Website; you can find more information about how we handle cookies in our cookie policy.

12. Links

The Website may contain links to other websites. This Privacy Policy applies only to the Website. When you are linked to another website, you should read the privacy policy that applies to that site. Please note that Strumpsnodden does not take responsibility for other websites’ processing of your personal data.

13. Contact information